Bryan K. Hill

E-mail: bkhill111966@gmail.com

Currently possess a 2 year interim Top Secret security clearance granted Nov. 2012 by DOD, previously held TS/SCI/SBI with Poly for 10 years in U.S Air Force and 4 years as civilian contractor in Aero Space industry for total of 14 years.

Summary:

· 16+ years of Enterprise Network Engineering and Systems Administration experience in Telecom, Aerospace, Financial Industries, as well as in Military Joint Services Commands.

· Extensive experience in network design and administration/configuration and troubleshooting of Cisco routers and switches.

· Extensive experience in troubleshooting, monitoring and maintenance for a large complex LAN/WAN environment.

· Experience in Sniffer Pro, Cisco Secure, Pix Firewalls 520/525/535 series and Fluke 686 Enterprise LanMeter Troubleshooting.

· Enterprise/Wide Area Troubleshooting and supporting (DSL) Digital Subscriber Line connections to include IDSL, SDSL and ADSL, from the Physical, Data Link and Network layers of the (OSI) Open Systems Interconnection model.

· Extensive troubleshooting of ATM and Frame Relay Switches, Bridges and Routers.

· Configure, troubleshoot, and install 2951 Routers, ASA 5510 Firewalls, Cisco Catalyst 3560X 48P Switches, Cisco Catalyst 2960S 48P, WAAS Cisco WAN Accelerator, Infoblox (DHCP) appliance, Axon (Motorola RF/Symbol WR5000 wireless Controller), VSAT (Hughes Satellite) and Indyme (IVR).

· Installed Layer 2/3 switches to support multiple LAN devices (e.g. wireless AP's, wireless handheld devices, desktop computers and servers).

· Working primary in a large WAN/LAN environment (5000+ users) with Cisco 2900, 3000, 4000, 7000, 5500, 6500, 8540 Series Routers, and Catalyst Switches, Cisco Nexus 2K, 5K and 7K series switches and Cisco 4710 ACE ip load balancers, infloblox NetMri .

· 14 years of large scale enterprise data center experience, including installation, troubleshooting and maintenance of Cisco networking equipment.

·              TCP/IP, Routing Protocols (OSPF, RIP, EIGRP, BGP), QoS, Multicast, MPLS

Education:

High School Diploma, Southeast Sr. High School, Greensboro, NC, Jun 1984

Two years of college courses in computer networking via Comm. College of Aurora, CO and Comm. College of the Air Force and University of Colorado at Denver. 64 semester credits hours completed

Certification & Training:

F5 BIG-IP LTM Essential V.11 via F5 University training 06/2016

F5 Enterprise Manager via F5 University training 06/2016

F5 BIG-IP Application Delivery via F5 University training 06/2016

· New CCNAx 200-120 Routing and Switching Online Bootcamp course certificate of completion, via Udemy Aug. 2015 . 128 Lectures and 26.5 hours of course material

· CCNA Security 2015 640-554 Online Bootcamp course Certificate of completion, via Udemy Aug. 2015. 86 Lectures and 13.5 hours of course material

· CCNP All-in-One Online Bootcamp course Certificate of completion, via Udemy. May 2016.  319 Lectures and 53.5 hours of course material

· Cisco ASA Firewall basics, bootcamp course Certificate of completion, via Udemy. May 2016.

· Cisco ASA firewall for AnyConnect client vpn solutions, course Certificate of completion, via Udemy. June 2016

· Cisco Certified Network Associate 2.0 Routing and Switching via Cisco Networking Academy, Jan 2001

· Building Scalable Cisco Internetworks, Oct 2004

· Cisco Internetworking Troubleshooting, Oct 2003

· National Association of Communication Systems Engineers, Senior Network Specialist

· Advanced Computer Networking and Systems Administration, University of Colorado at Denver College of Engineering and Applied Science, Jun 1991

· Training in Cryptography, Security and Privacy for Networks and Distributed Systems, National Technological University, Aurora, CO

 

Professional Memberships/Affiliations:

National Association of Communication System Engineers

Skills:

Nexus-IOS 7k, 6K, 5K, 2K and 1K

WAN/LAN Infrastructure, Ethernet, Token Ring, Cisco 2900/3000/4000/7000/5500/6500/8540 Series Routers, Catalyst Switches, Cisco Secure, Pix Firewalls 520/525/535 series, OSI layers, Unix, Solaris, ATM, Frame Relay, Microsoft Windows 98/95, MS Dos, WordPerfect & Lotus 1-2-3, Novell client 5.1, MS Office – Excel, Access, Outlook, Word

 

Experience:

Blue Cross Blue Shield of South Carolina May 2015 – April 2016

Network Engineer

 

ICT Non-Host Deployment Services designs physical infrastructure ICT solutions.  This area obtains and builds Network LAN/WAN, and deploys, powers up and connects new systems to the network, with minimum disruption to business operations.  ICT Non-Host Deployment Services also verifies systems are operational before being released to production, and provides after-care assistance as needed. Work for ICT Non-Host Deployment Services is project driven.

- solid networking experience with working in a large enterprise network environment.

 

--Proven network experience in large enterprise environments

 

--Network or related experience

 

--Cisco Switch, Router, and Firewall experience in large, complex, enterprise, multi-datacenter environments.

 

--Knowledge of Solarwinds NPM and NCM

 

--Experience with QOS and VOIP

 

--Experience with IPV6

 

--Experience with F5-Big IP experience

 

 -- Cisco Nexus 5K and 7K

 

Cisco Systems Aug 2014 – Oct 2014

Customer Support Engineer (TAC) Routing and Switching team

-- Provides second/third level technical support for Routing Protocols technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers.

-- Applies analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.

-- Assists customers in troubleshooting hardware/software related issues on various platforms.

-- Provides technology/product training and intellectual property material as required.

-- Acts as focal point for large account network problem resolution.

-- Effectively utilizes moderate to complex lab setups to recreate and solve problems.

-- Submits complete and correct bug reports in area of expertise.

-- Interacts across TAC teams and development teams at peer level.

Hewlett Packard/American Express Jun 2012- April 2014

Cisco Network Engineer

Responsible for maintenance, support and troubleshooting of the American Express data networks that includes Data Centers, Campus LAN and global WAN networks. In addition this role will perform daily monitoring and routine break-fix duties, experience with routing and switching platforms like Cisco 6500, Cisco 4500, Cisco 7200, Cisco ASR 1000, Cisco Nexus 7000, Nexus 5000 and Nexus 2000, F5 load balancers and Citrix NetScalers Application delivery controllers and Cisco Wan accelerators.

Verizon/Terremart April 2012 – Jun 2012

Network Engineer

•Troubleshooting and configuring of Cisco Routers and Switches.
•Act on customer’s behalf in handling problems and making decisions, i.e., understanding critical items and priorities.
•Monitor the ticket queue for incoming tickets.
•Update tickets in accordance to Service Level Agreement requirements and, if necessary, escalate based on severity levels.
•Troubleshoot and identify sources of problems.
•Resolve configuration problems concerned with the technology being supported (switch, firewall, Load balancer etc.)
•Manage circuit providers for break/fixes (including collaborative troubleshooting and problem resolution); verify fixes successful.
•Manage equipment and service vendors for break/fixes (including dispatch, collaborative troubleshooting and problem resolution); verify fixes successful.
•Request assistance from subject matter experts when needed to speed problem resolution
•Responsible for understanding and reviewing action plans for planned and unplanned changes to client’s network/infrastructure.

Old Dominion Freight Liner Jan 2012 – March 2012

Network/Systems Administrator

· Support the day to day network administration of the ODFL Data Center as a primary responsibility

· Configure, support, and maintain network routers and switches.

· Involved in Cisco router/ switch administration as well as systems administration

· Provide support to other technology inside the datacenter such as Intel Servers, NetApp, Checkpoint Security, SharePoint, Cisco Nexus 2K, 5K and 7K series switches and Cisco 4710 ACE ip load balancers, infloblox NetMri ).

· Currently working on upgrading to 10 gigabit Ethernet in the datacenter with heavy focus in networking (which is expected to be completed in 6 months duration)

· Work with internal IT team primarily and also work closely with outside vendors.

Cisco Jun 2011 – Nov 2011

Cisco Network Engineer

· Worked as War Room Network Engineer on the Lowes Home Improvement Stores, network infrastructure upgrade and cutover project of all 1850 stores

· Configure, troubleshoot, and install 2951 Routers, ASA 5510 Firewalls, Cisco Catalyst 3560X 48P Switches, Cisco Catalyst 2960S 48P, WAAS Cisco Wan Accelerator, Infoblox (DHCP) appliance, Axon (Motorola RF/Symbol WR5000 wireless Controller), VSAT (Hughes Satellite) and Indyme (IVR).

CompuCom May 2011 – Sept. 2011

Network Transformation Engineer (Open ended contract)

· Provided support in site upgrades and transformation for multiple clients.

· Installed Layer 2/3 switches to support multiple LAN devices (e.g. wireless AP's, wireless handheld devices, desktop computers and servers).

· Duties also included staging switches (e.g. upgrading IOS and loading new configurations) for site upgrades.

· Performed site surveys on client networks to determine voice, data and multimedia requirements in order to create a scalable design during the project planning stage.

Making Changes, Inc. Sep 2009 – May 2011

CFO/COO/Network Engineer/

· Responsible for all day to day operation and communications (Data/Voice) of the agency.

AT&T, Durham, NC May 2008 – Sep 2009

Network Engineer

· Support multiple clients’ network outages in Network Operation Center environment.

· Troubleshooting outages with Cisco Router/Switches and Nortel devices.

· Working with peer engineering and LEC's to restore service within the required SLA deadlines.

Western Union/ First Data Technologies Mar 2001 – May 2008

Network Engineer

· Working primary in a large WAN/LAN environment (5000+ users) with Cisco 2900, 3000, 4000, 7000, 5500, 6500, 8540 Series Routers, and Catalyst Switches, VOIP switch port configuration.

· Experience in Sniffer Pro, Cisco Secure, PIX Firewalls 520/525/535 series and Fluke 686 Enterprise LAN Meter troubleshooting.

· Experience in Network design, analyst and administration/configuration of Multiprotocol networks to include Cisco, Novell, Microsoft, Unix/Solaris, and IBM base Ethernet/Token Ring WAN/LAN infrastructure.

· Work with IBM 3238 Token Ring Stackable Hubs and 3272 series Token Ring Switches.

· All day-to-day network operations, to include moves, add, changes, and project build outs.

Convergent Communications Sep 2000 – Jan 2001

NOC WAN Support Engineer

· Monitors data communications network to ensure that network is available to all system users and resolves data communications outages as it occur

· Utilize HP OpenView and Cisco Info Centers and IBM NetView and ArcNet network management application.

· Works with Cisco Router/ Catalyst Switches, MGX 8220, 8850, and BPX 8600 and IGX 8400.

Covad Communications Apr 2000 – Sep 2000

WAN Network Support Engineer

· Troubleshooting and supporting (DSL) Digital Subscriber Line connections to include IDSL, SDSL and ADSL, from the Physical, Data Link and Network layers of the (OSI) Open Systems Interconnection model

· Extensive troubleshooting of ATM and Frame Relay Switches, Bridges and Routers.

· Experienced in Remote router configuration of Flowpoint 144, 2200 and Netopia 3100, 7200 and Speedstream 5250/5260 Bridges.

· Trained in diagnostic testing, to include Harris loop, DSLAM and Bert testing.

· Working directly with ILEC, CLEC and Local Carriers to resolve outages.

Veridan Apr 1999 – Apr 2000

Network Support Engineer/NT Systems Administrator

· Systems Administration for NT Servers/Workstations, Unix Servers (Kiosk) Workstations and (SMS) System Management Server, Software Testing and Daily Backups and Restores utilizing Networker Legato and offsite installation of customer hardware/software.

Lockheed Martin Corporation Jan 1999 – Apr 1999

Site Protection Office

· Diversified skills in day-to-day computer security, dispatching Security forces and the operation/management of various computer security systems and alarms and (CCTV) close circuit TV.

U. S. Air Force Oct 1984 – Oct 1997

Security Police Specialist

· Trained to respond and neutralize; hostage/bomb threat situations and provide security for distinguished visitors, dignitaries and senior executives. Experienced in the protection of nuclear loaded aircraft and nuclear weapons storage areas.